Monica Marziani

Creative Direction · Product Strategy · Brand Experience

mrs.marziani@gmail.com  ·  (215) 687-5223  ·  Philadelphia, PA  ·  linkedin.com/in/monicamarziani

I operate at the intersection of brand storytelling, product craft, and human experience. I'm there in the beginning — when an idea needs a name and a face. In the middle — when what was built needs a hard look at whether it still serves people. And for the last mile — the debut, the launch, the moment a room full of leaders leans in.

Impact
$350M SaaS portfolio led · Korn Ferry
2,691% AI-powered content delivery increase
1,755 Connections made · behavior-encoded event system
20+ Years across art, product, brand & environment
Experience
2021 — Present Deloitte
Philadelphia, PA
AVP, Innovation & Design

Lead design strategy across a $2B Human Capital consulting practice — driving creative direction for major events, immersive experiences, and AI-powered product launches.

  • Conceived and directed a 3-day Leadership Summit for 350+ executives: end-to-end brand, microsite, stage design, environmental graphics, and three signature tech experiences — including an AI-powered generative illustration tool built with Claude.
  • Designed the Sales Excellence Field Guide initiative: a full behavior-change program for 650+ Senior Managers across 6 cities, combining a scouting-inspired visual brand with BJ Fogg behavioral frameworks.
  • Built and lead a multi-disciplinary design team across three continents — defining research, testing, and design standards for all Human Capital UX deliverables.
  • Drove $20M+ in business impact through user-centered product design that increased adoption across the Human Capital portfolio.
2017 — 2020 Korn Ferry
Philadelphia, PA
Senior Director, UX Design & Product Strategy

Owned design and experience strategy across a $350M SaaS product portfolio — ML-powered tools matching organizational data to best-in-class job models.

  • Established a UX research branch spanning qualitative and quantitative methodologies, advocating for user-centered decision-making at leadership level.
  • Coordinated 16+ concurrent workstreams, managing stakeholders, budgets, and deliverables across a complex global portfolio.
2016 — 2017 Cadient (Cognizant)
Malvern, PA
Experience Director

Led UX and creative design across 6+ major life-science brands — AstraZeneca, GSK, J&J, and Janssen. Applied behavioral science to complex regulated design challenges.

  • Elevated Cadient to Agency of Record with AstraZeneca — the first time in a 20-year client relationship.
  • Increased registration for a diabetes digital platform by 70% through research-led UX redesign.
  • Applied BJ Fogg Behavior Design methodology to a GSK smoking cessation app.
2011 — 2016 Freelance
Philadelphia, PA
Independent Creative Director

Led end-to-end creative for clients from startups to Fortune 500 — infographics, brand identities, platforms, and iOS apps.

  • Redesigned Comcast's EveryBlock as a geo-local community platform with 35+ responsive templates.
  • Rearchitected the intranet for Janney Montgomery Scott around revenue-generating workflows.
  • Volunteered as Creative Director for TEDxPhilly — Philadelphia's 2nd annual event — designing the full event identity from street-salvaged materials.
2008 — 2010 I-SITE
Philadelphia, PA
Interactive Art Director

Delivered interactive design across diverse industries — from EV tools to pharmaceutical training games. Developed deep technical fluency working alongside developers.

Areas of expertise
Creative & Brand
Creative Direction · Brand Strategy · Visual Identity · Environmental Design · Go-to-Market Storytelling · Event Experience Design
Product & Strategy
End-to-End UX · Product Strategy · Design Systems · Data Visualization · Fractional Design Leadership · Design Thinking
Behavior & Innovation
Behavior Change Design (BJ Fogg) · Rapid Innovation Frameworks · Lean UX · Early-Stage Innovation · AI-Powered Workflows
Tools
Figma · Adobe Creative Suite · Mural · Axure · Claude · ChatGPT · Figma AI · Adobe Firefly · ElevenLabs
Education
Executive
Certificate in Business Analytics · Wharton School of Executive Education
BSA
Graphic Design Communications · Philadelphia University
Studio Arts
Graphic Design & Fiber Arts · Indiana University of Pennsylvania
Let's
talk.

Monica Marziani · Head of Design · Experience Architect

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